Cookie Policy

A cookie is a small text file placed on the user's device (computer, tablet, smartphone) when browsing a website. It allows the site to recognize the user's device and store certain information about their browsing.

Cookies may be "session" cookies (deleted when the browser is closed) or "persistent" cookies (retained for a specified period). They may be placed by the Site itself ("first-party" cookies) or by third-party services integrated into the Site ("third-party" cookies).

The Site uses the following categories of cookies:

These cookies are essential for the Site to function and cannot be disabled. They enable essential functions such as authentication, session security and cookie consent preference storage. They do not require user consent in accordance with Article 82 of the Loi Informatique et Libertés.

• Session cookie: user authentication and secure session maintenance. Duration: 7 days (users) or 24 hours (administrators/team). First-party cookie.
• Axeptio preferences: storage of cookie consent choices. Duration: 12 months. First-party cookie.
• Language preferences: storage of the language chosen by the user (French or English). Duration: session. First-party cookie.

These cookies are placed to protect the Site against abuse, spam and fraudulent activity. They are considered strictly necessary for the proper functioning of the service.

• Google reCAPTCHA: analysis of user behavior to distinguish humans from bots during sensitive actions (login, form submissions). Cookies placed by Google (third-party). Duration: variable (6 months maximum). Google privacy policy: https://policies.google.com/privacy.

These cookies measure Site audience, analyze user browsing behavior and improve the user experience. They are only placed after obtaining user consent.

• Hotjar: anonymized recording of browsing sessions (mouse movements, clicks, scrolling), heatmaps and surveys. Hotjar does not collect personally identifiable data and automatically masks sensitive input fields. Cookies placed by Hotjar (third-party). Duration: 365 days maximum. Hotjar privacy policy: https://www.hotjar.com/legal/policies/privacy/.

These cookies are placed by our payment provider during the booking and payment process. They are necessary for the proper completion of the transaction and fraud prevention.

• Stripe: fraud detection, payment authentication, payment session maintenance. Cookies placed by Stripe (third-party). Duration: variable. Stripe privacy policy: https://stripe.com/fr/privacy.

On your first visit to the Site, an information banner allows you to accept or refuse non-essential cookies. You can change your choices at any time by clicking the "Manage cookies" button located in the Site footer.

You can also configure your browser to accept, refuse or delete cookies. The configuration procedure varies depending on the browser used. Here are links to the help pages of the main browsers:

• Google Chrome: chrome://settings/cookies
• Mozilla Firefox: about:preferences#privacy
• Apple Safari: Preferences > Privacy
• Microsoft Edge: edge://settings/privacy

Strictly necessary cookies and security cookies are placed on the basis of the Data Controller's legitimate interest (Article 6.1.f GDPR) and the exemption provided for in Article 82 of the Loi Informatique et Libertés.

Analytics cookies (Hotjar) are placed on the basis of user consent (Article 6.1.a GDPR), collected via the Axeptio consent banner.

The Data Controller reserves the right to modify this Cookie Policy at any time to reflect technological, regulatory or practical changes. The version in force is that published on the Site, identified by its update date.